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 THE SURGERY WILL BE CLOSED FROM 1PM ON THURSDAY 29TH NOVEMBER FOR STAFF TRAINING.  FOR URGENT PROBLEMS THAT CANNOT WAIT UNTIL THE PRACTICE OPENS ON FRIDAY MORNING, PLEASE CALL 111, FOR ANYTHING LIFE THREATENING DIAL 999.

We Can Text You!

We are using our text messaging service more and more, to invite you for a review, blood test or let you know if a GP would like to see you. You can also you use it to cancel appointments, decline or accept services and let us know if we are doing a good job! Please make sure we have your up to date contact details. You can do this via this website or EMIS access if you are registered. Alternatively, call us and let us know.

Cancel Your Appointment!

Every week a large number of patients fail to attend booked appointments. Please let us know as soon as possible if you can’t keep your appointment then we can give it to someone else! We offer a text messaging service which has the option to cancel an appointment so please make sure we have your up to date contact details.

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.

 

NHS England Complaints

 

If you wish to make a complaint about your GP practice, please contact the Practice Manager at fgccg.gosportmedicalcentre@nhs.net, in the first instance. Alternatively you can contact  NHS England as follows:  

Email:                                      england.contactus@nhs.net                                    

Contact Number:                    0300 311 22 33

Postal address:        NHS Commissioning Board

                                    PO Box 16738

                                    Redditch

                                    B97 9PT

The Clinical Commissioning Group (CCG) can manage complaints relating to your GP practice. Contact them via the following email address: SEHCCG.Complaint@nhs.net or FGCCG.Complaints@nhs.net

                                

 

  If you feel you may need support when

making a complaint, please contact

Healthwatch Hampshire:

 

Freepost RTHH-KGST-ZRBC

Healthwatch Hampshire

Westgate Chambers

Staple Gardens

Winchester

SO14 1NW  

Tel: 01962 440262

Website: www.healthwatchhampshire.co.uk

If your complaint is not resolved to your satisfaction after investigation you have the right to 

forward your complaint to the Health Service Ombudsman. They can be contacted by telephone

on 0345 015 4033.

For more information see www.ombudsman.org.uk

 

 



 
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