We constantly strive to provide an excellent, friendly and efficient service. We care for our patients and want to ensure they get the best health advice and treatment possible.
We always appreciate your feedback and are happy to hear from you whenever there is something you would like to bring to our attention. We realise that occasionally things do not go as smoothly as we would like and believe it is better we deal with issues as they arise so we encourage you to raise your concern with a member of staff or site manager promptly
If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a practice complaints procedure which is in line with the NHS Complaints Regulations 2009. Please open the document below for details:
Compliments, Comments, Complaints or Concerns Easy Read Guide
Easy Read Guide