Noticeboard

PLEASE CAN ALL PATIENTS WEAR A MASK WHEN ATTENDING THE SURGERY.

PLEASE DO NOT ATTEND YOUR GP PRACTICE IF YOU HAVE SYMPTOMS ASSOCIATED WITH CORONAVIRUS. YOU ARE ADVISED TO STAY HOME FOR 7 DAYS. IF YOUR SYMPTOMS ARE SERIOUS OR GET WORSE, NHS111 HAS AN ONLINESERVICE THAT CAN TELL YOU IF YOU NEED FURTHER MEDICAL HELP. ONLY CALL 111 IF YOU CANNOT GO ONLINE OR ARE ADVISED TO DO SO BY THE ONLINE SERVICE.

FOR THE LATEST COVID-19 ADVICE PLEASE VISIT WWW.NHS.UK/CORONAVIRUS.

TO MINIMISE THE NUMBER OF PATIENTS IN THE SURGERY AT ONCE ALL FACE TO FACE APPOINTMENTS WILL BE CARRIED OUT OVER THE TELEPHONE. IF YOU NEED TO BE SEEN THIS WILL BE COORDINATED BY THE GP.

PLEASE SEE OUR OPENING TAB FOR MORE INFORMATION ABOUT ACCESSING GP, NURSE AND ADMIN SUPPORT. 

FOR THE MOMENT WE WILL NOT MAKE GP APPOINTMENTS AVAILABLE FOR ONLINE BOOKING.

 

PLEASE SEE THE TAB IN OUR FURTHER INFORMATION SECTION, FOR THE LATEST ADVICE ABOUT SELF ISOLATION

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.

Complaints

Complaints Procedure

We constantly strive to provide an excellent, friendly and efficient service. We care for our patients and want to ensure they get the best health advice and treatment possible.

We always appreciate your feedback and are happy to hear from you whenever there is something you would like to bring to our attention. We realise that occasionally things do not go as smoothly as we would like and believe it is better we deal with issues as they arise so we encourage you to raise your concern with a member of staff or site manager promptly

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a practice complaints procedure which is in line with the NHS Complaints Regulations 2009.  Please open the document below

Complaints Information

Compliments, Comments, Complaints or Concerns Easy Read Guide

Easy Read Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website