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Noticeboard

PLEASE CAN ALL PATIENTS WEAR A MASK WHEN ATTENDING THE SURGERY.

PLEASE DO NOT ATTEND YOUR GP PRACTICE IF YOU HAVE SYMPTOMS ASSOCIATED WITH CORONAVIRUS. YOU ARE ADVISED TO STAY HOME FOR 7 DAYS. IF YOUR SYMPTOMS ARE SERIOUS OR GET WORSE, NHS111 HAS AN ONLINESERVICE THAT CAN TELL YOU IF YOU NEED FURTHER MEDICAL HELP. ONLY CALL 111 IF YOU CANNOT GO ONLINE OR ARE ADVISED TO DO SO BY THE ONLINE SERVICE.

FOR THE LATEST COVID-19 ADVICE PLEASE VISIT WWW.NHS.UK/CORONAVIRUS.

TO MINIMISE THE NUMBER OF PATIENTS IN THE SURGERY AT ONCE ALL FACE TO FACE APPOINTMENTS WILL BE CARRIED OUT OVER THE TELEPHONE. IF YOU NEED TO BE SEEN THIS WILL BE COORDINATED BY THE GP.

PLEASE SEE OUR OPENING TAB FOR MORE INFORMATION ABOUT ACCESSING GP, NURSE AND ADMIN SUPPORT. 

FOR THE MOMENT WE WILL NOT MAKE GP APPOINTMENTS AVAILABLE FOR ONLINE BOOKING.

UNTIL FURTHER NOTICE WE WILL NOT BE MAKING ROUTINE BLOOD TEST APPOINTMENTS, ONLY PATIENTS ON WARFARIN, MEDICATIONS WHICH MUST HAVE REGULAR MONITORING, EMERGENCY ON THE DAY TEST REQUESTS AND WHERE A PATIENT HAS HAD A MEDICATION CHANGE AND BLOOD MONITORING IS REQUIRED.

PLEASE SEE THE TAB IN OUR FURTHER INFORMATION SECTION, FOR THE LATEST ADVICE ABOUT SELF ISOLATION

We Can Text You!

We are using our text messaging service more and more, to invite you for a review, blood test or let you know if a GP would like to see you. You can also you use it to cancel appointments, decline or accept services and let us know if we are doing a good job! Please make sure we have your up to date contact details. You can do this via this website or EMIS access if you are registered. Alternatively, call us and let us know.

Cancel Your Appointment!

Every week a large number of patients fail to attend booked appointments. Please let us know as soon as possible if you can’t keep your appointment then we can give it to someone else! We offer a text messaging service which has the option to cancel an appointment so please make sure we have your up to date contact details.

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.

 

Registration
Non-English Speakers

To Register with the Practice

Please pick up a registration pack from reception.

In order to provide the best healthcare and services and ensure that your registration is completed efficiently we ask that you aware of the following information

 

  • Registration forms must have all relevant sections completed and be returned to reception between 1200 and 1400, or after 1700 with two forms of identification (one needs to be photographic, such as a passport or driving licence and the other a letter received within the last six months that shows your current address, such as a utility bill.)

 

  • All new patients over 16 years of age are required to attend a new patient medical before registration can be completed. An appointment will be made when you return your registration form. Only when your registration is finalised can we take over your health care.

 

  • If you have regular repeat prescriptions please request at least a month’s supply from your current surgery. This will enable us to complete your registration and receive your medication records before issuing repeat medications.
  • Please note we cannot accept prescription requests over the telephone and all medication requests take two working days to process.

 

  • The new patient pack includes information about how the data that we hold about you is used; your consent decisions regarding sharing data can affect your future medical care away from the practice.

 

  • Once registered with us all booked GP and nurse appointments must be attended. If an appointment is no longer required we ask that you cancel with sufficient notice to enable us to offer the appointment to another patient.
  • We do not tolerate aggressive, threatening or abusive behaviour towards any staff. Patients will be removed from our practice list if there are reoccurrences of unacceptable behaviour.

 

We look forward to assisting you with your future health care needs.

 

  If you would like letters or information/future communications in an alternative format, eg large print or easy read, or if you need help with communicating with us, eg because you use British Sign Language or need an interpreter, please let us know. You can call us on the number above or email us at fgccg.gosportmedicalcentre@nhs.net



 

 
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