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All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau SHOULD NOT ATTEND THE PRACTICE, but should remain at home and immediately call NHS 111 for advice.

We are closed for staff training on Thursday 27th February 2020 from 1pm. For anything urgent that cannot wait until we open again, call 111. For anything life threatening dial 999.

We Can Text You!

We are using our text messaging service more and more, to invite you for a review, blood test or let you know if a GP would like to see you. You can also you use it to cancel appointments, decline or accept services and let us know if we are doing a good job! Please make sure we have your up to date contact details. You can do this via this website or EMIS access if you are registered. Alternatively, call us and let us know.

Cancel Your Appointment!

Every week a large number of patients fail to attend booked appointments. Please let us know as soon as possible if you can’t keep your appointment then we can give it to someone else! We offer a text messaging service which has the option to cancel an appointment so please make sure we have your up to date contact details.

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.


“Core” surgery hours are between 8.00am and 11.00am in the mornings and between 3.00pm and 6.00pm in the afternoons.  

Morning triage hours are 8.30am until 10.00am and the afternoon triage clinic runs from 3pm until 4.30pm. (You must arrive before 10.00am and 4.30pm to be seen by the duty doctor). These clinics are for urgent issues and each patient will be seen in order of medical priority. Be prepared for the possibility of  a long wait.

Telephone lines are open from 8am until 6.30pm Monday to  Friday.

These times may  vary slightly during a doctor’s absence for holiday, sickness and emergency.

 For test results, our hotline is open between 11am and 2pm Monday to Friday. Please call the surgery number 02392 583302 and choose option 2.

Opening Timesblue clock


Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:00






Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website