Who is it suitable for?
To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.
How does it work?
Use the NHS App to:
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice and medical help near you
- view your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
- register to be an organ donor – chose to donate some or all your organs and check your registered decision
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning
Please go to the Apple store or Google Play to download the app to your smart phone or to use on your PC or laptop type in this URL:
Registering with the app will give you access to your basic information and allow you to book appointments where available, it will not give you full access to your medical record (not including letters yet) as the surgery will need to allow this extra step. If you would like full access please email the surgery at firstname.lastname@example.org
It will be your responsibility to keep your log in details and password safe and secure.
If you know or suspect that your record has been accessed by someone that you have not agreed to, you should change your password immediately.
If you print out any information from your record, it is also your responsibility to keep this secure.
Please allow 48 hours, excluding weekends and Bank holidays, for you request to be processed. Any problems please telephone the surgery. If you prefer please enclose a stamped addressed envelope and we can post it back to you.
We do not accept telephone prescription requests in order to avoid inaccuracies.
The doctor likes to review your treatment regularly so we may add a message/invite to the right-hand side of your prescription.
If you have a preferred pharmacy logged in your notes or you are signed up for electronic prescriptions, your prescription will automatically go to the chemist. If no chemist is indicated your prescription will be waiting in reception for you to collect.